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Purpose
Skilldots (“Skilldots,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy, taking data protection and privacy matters seriously.

This Privacy Policy (“Policy”) outlines how we gather, utilize, share, and secure the personal information you furnish when visiting the Websites and Mobile Apps owned and operated by us (listed below) and when utilizing our Service(s). It elucidates your choices regarding use, access, withdrawal of consent (as per the terms herein), and correction of your personal information. The utilization of information collected through our Service(s) is restricted to providing the chosen service. Terms capitalized in this Policy but not defined herein hold the same meaning as in our Terms and Conditions available at (“Terms and Conditions”). For the context of this Privacy Policy, sensitive personal data or information of a personal nature is as defined under applicable privacy laws. Note that the usage of terms like personal information/personally identifiable information/personal data in this Privacy Policy includes sensitive personal data or information where appropriate and/or mandated under applicable privacy laws
Our Website and Mobile Apps, Including but Not Limited to:
Website: www.skilldots.com

Please carefully read this Privacy Policy as it governs your use of our website or its affiliate products. If you disagree with this Privacy Policy, kindly refrain from using our Services.

Notice to End Users
In certain cases, an administrator may create an account on behalf of an “End-User” and may provide their information, including Personal Information. In such instances, the administrator, who may be your Employer or an Authorized Training partner (ATP), is our “Client.” We collect Information under the direction of our Clients and have no direct relationship with the End-User whose personal data we process. The End-User's use of our website may be subject to the Client’s policies, if any.

Our client must possess the authority to act on behalf of the End-User and consent to the collection and use of their Personal Information as outlined in this Privacy Policy.

If you are an End-User using our website, direct your privacy inquiries to your administrator. We are not responsible for the privacy or security practices of our Clients, which may differ from those outlined in this privacy statement.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

The data we hold may also be processed by employees operating in countries listed above; such staff may be engaged in product development and customer and technical support, among other things.

The data protection and other laws of these countries may not be as comprehensive as those in your country. By submitting your data and/or using our Services, you consent to the transfer, storing, and processing of your data in these countries.

Note to our customers in Europe: We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use contracts to help ensure your rights and protections travel with your data. By submitting your data and/or using our Services, you consent to the transfer, storing, and processing of your data in these countries.

Use of your Personal Information and Other Data
The Company employs this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to deliver our services to you. Additionally, we use your Personal Identifiable Information (PII) alongside other Personally Non-Identifiable Information (non-PII) to gain a better understanding of our users and improve the content and functionality of our site.

Rights Regarding Access, Correction, and Deletion of Personal Information
You possess specific rights concerning your Personal Information. You can request access to verify the accuracy and currency of your Personal Information or ask for its deletion. Please be aware that certain circumstances, such as the need to comply with legal and regulatory requirements, may exempt certain Personal Information from deletion.

Right to Access: We acknowledge your right to access your Personal Information at any time. Upon such a request, we will provide reasonable access to the Personal Information we have collected about you. However, practical limitations may apply, and access may be restricted in cases where the effort or cost of providing access is disproportionate to the risks to privacy or when doing so would violate others' rights under applicable laws.

Right to Correction: You have the right to edit, correct, amend, or update any inaccurate or incomplete Personal Information, along with supporting documentation. You can access, edit, correct, amend, or update your Personal Information by logging into your account. After such changes, we may retain older versions of the information for data audits, legitimate business purposes, or other legal and regulatory obligations under applicable laws.

Right to Deletion: You have the right to delete your Personal Information unless retention is necessary for legitimate business or legal purposes. We aim to safeguard Personal Information from accidental or malicious destruction. Consequently, residual copies of information may not be immediately deleted from active servers or backup systems after you delete your personal information.

Even after account deletion/termination, we retain your Personal Information or related data for as long as legitimate purposes exist, in accordance with applicable laws. This includes aiding legal and regulatory compliance, resolving disputes, and enforcing agreements. Retention and disclosure of Personal Information adhere to this Privacy Policy and comply with applicable laws.

If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent by submitting a written request to the Grievance Officer.

Data Collection Sources
The Personal Data gathered by Skilldots is directly sourced from user-provided data or through the use of our sites. Data Collection Occurs When You:

  • Register for various seminars, webinars, or other outreach initiatives offered by us or Educational Partners in offline activities.
  • Request a quote for the various products and services provided by us.
  • Provide feedback, complete customer surveys, or interact with our customer services online.
  • View our services or visit pages on our website on the internet.
  • Browse our website.
  • Participate in assignments, exams, or any other assessments related to online courses.
  • Avail scholarships, refunds, and referrals.
Data Collected from Third PartiesWe receive Personal Data, such as access or login details, profile pictures, or any other text/image related to your Personal Data, which may be available from third parties.

We also receive information about your visits to this platform and other websites using pixel tags.

Third parties from whom we receive your Personal Data include our service providers, other networks connected to our service, advertising partners, marketing and advertising affiliates, educational partners, scholarship providers, analytics providers, recruiters, and other third-party sources.

Updates to This PolicyOur Policy may undergo periodic updates. We will reasonably inform all Skilldots entities, Customers, Business Partners, and affected individuals of the revisions by posting the new Policy on this page and/or via email.

Data Protection Officer
In compliance with applicable laws and rules, the Company has appointed a Data Protection Officer, reachable at the following details: [email protected]
Data Subject Rights

Certain jurisdictions grant individuals specific rights concerning the processing of their Personal Data. Depending on applicable law, you may have the right to:

  • Request access to your Personal Data.
  • Request correction of your Personal Data if it is inaccurate, incomplete, or obsolete.
  • Request deletion of your Personal Data.
  • Withdraw your consent to processing (applies to future processing activities based on your consent).
  • Object to the processing of your Personal Data.
  • Request restrictions on the processing of your Personal Data.
  • Request the transfer of your Personal Data to you or a third party.
  • Opt-out of certain transfers to third parties.
  • Request to opt out of automated decision-making.

To exercise any of these rights under applicable law, please contact us at [email protected]. We may need to verify your identity before fulfilling your request. Please note that the conditions related to processing your rights may vary, and our response will depend on the applicable law. We do not discriminate against you for exercising any of these rights.

You may also have the right to complain to a data protection authority about our processing of your Personal Data. For more information, contact your local data protection authority.

Data Security

Skilldots ensures a high level of security for Personal Data through appropriate technical and organizational measures, supported by privacy impact and risk assessments. Security measures prevent unlawful or unauthorized processing of Personal Data and protect against accidental loss or damage. Policies and procedures include specific responsibilities, risk assessments, and controls to safeguard personal information.

Employees must:

  • Store confidential files securely, accessible only by authorized personnel.
  • Ensure confidential files are not left where unauthorized individuals can access them.
  • Regularly verify the accuracy of data entered into computers.
  • Use provided passwords cautiously and avoid circulating access unless necessary.
  • Implement computer screen blanking to prevent Personal Data from being visible when not in use.

Personal Data should not be kept or transported on laptops, USB sticks, or similar devices without authorization. Failure to adhere to data security rules may result in disciplinary actions.

While we strive to secure Personal Data, we cannot guarantee 100% security, and Skilldots is not liable for any misuse or loss of Personal Data by third-party cloud service providers.

International Data TransfersOur website operates on global cloud services, and your Personal Data may be stored in third-party data servers in countries where Skilldots offers its products and services. Sub-contractors, service providers, and third parties may transfer Personal Data depending on their locations, and it may be maintained outside your jurisdiction.

By consenting to this policy, you authorize Skilldots to transfer your Personal Data to affiliated companies, service providers, or third-party entities worldwide. We take steps to ensure a similar level of data protection for transferred Personal Data.

When Skilldots transfers your personal information internationally, we comply with legal requirements. We may enter data transfer agreements, including Standard Contractual Clauses for European Personal Data. We are committed to taking necessary steps to ensure data security and compliance with data privacy standards.

Records ManagementRecords management involves systematically controlling the creation, distribution, use, maintenance, and disposition of recorded information for business activities. Robust records management policies and practices are essential for compliance with information law, ensuring record quality, and supporting data minimization. Good records management practices help keep Personal Data only for as long as necessary for its original purpose.

Cookies

A. Skilldots utilizes cookies in various ways to enhance your experience on our website, including:

  • Recognizing our website users and enhancing user experience when interacting with our website.
  • Analyzing the use and performance of our website and services.
  • Improving the delivery and value of various services and products offered by us.

B. Types of Cookies Used:

  • Persistent Cookies: Used to enhance your experience and record your acceptance of our Cookie Policy.
  • Session Cookies: Temporary and deleted when your web browser closes, helping us track internet usage.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors, aiding in website improvement.
  • Functionality Cookies: Recognize your return to the website, enabling better content creation based on preferences.
  • Targeting Cookies: Record website visits, pages navigated, and links clicked to formulate information relevant to user interests.


C. Managing Cookies:
Most browsers allow you to refuse or delete cookies, but methods vary. Disabling some cookies may impact features. To remove previously stored cookies, you can manually delete them. Adjusting your Internet browser setting is necessary to prevent further cookies unless deleted.

For up-to-date information on blocking and deleting cookies, refer to these links:

Chrome: Chrome
Firefox: Firefox
Opera: Opera
Internet Explorer: Internet Explorer
Safari: Safari

Note:Opt-out mechanisms rely on cookies, so deleting them or using another device may require repeating the process. Opting out of interest-based ads doesn't affect all ads, only personalized ones based on your interests.



Organization and Responsibilities
Skilldots committed to maintaining records of data processing as required by laws.

The designated 'Data Protection Officer' (DPO) holds the specific responsibility of overseeing data protection to ensure compliance with data protection principles and relevant legislation. The DPO will maintain an up-to-date Data Processing Register, demonstrating adherence to data protection principles by our activities. All staff members are responsible for contributing to ensuring that the measures outlined in the Register are accurately reflected in our practices.

Our compliance with relevant policies and regulatory requirements concerning data protection will be periodically monitored internally by a designated governance group. All individuals handling Personal Data on behalf of Skilldots, including employees, volunteers, consultants, partners, or other parties, will receive appropriate training and supervision as needed.

The collection, storage, use, and sharing of Personal Data will undergo regular reviews by the Data Protection Officer, the Governance Group, and any relevant business area. We will adhere to relevant codes of conduct where identified and discussed as appropriate. In cases where there is a high risk to individuals' rights and freedoms due to a processing activity, we will conduct a Data Protection Impact Assessment (DPIA) and consult with the relevant supervisory authority before processing, if necessary.

Conflicts of Law
This Policy aims to comply with the laws and regulations in the place of establishment and the countries in which the company operates. In the event of any conflict between this Policy and applicable laws and regulations, the latter shall prevail.

Retention of Personal Data
We retain Personal Data for no longer than necessary for the purposes for which it was collected. The duration of retention depends on the purposes of collection and use or as required to comply with applicable laws, establish, exercise, or defend our legal rights.

Users can exercise their enumerated rights herein. If an extension of the retention period is required, we will obtain consent. Additionally, we may dispose of data before the completion of the retention period if the purpose for which it was collected is exhausted.

Procedures
The Company has implemented various measures to protect the Personal Data of relevant stakeholders:

  • Appointment or employment of individuals with specific responsibilities for processing and controlling data, reviewing and auditing data protection systems and procedures, and overseeing the effectiveness and integrity of protected data.
  • Providing employees with information and training to create awareness about protecting Personal Data, instructing them on how to do so, and ensuring understanding of the confidential treatment of information.
  • Accounting for all Personal Data held, identifying its source, recipients, and potential recipients.
  • Conducting risk assessments to identify vulnerabilities in Personal Data handling and processing, implementing measures to reduce risks, and assessing the impact of use and potential misuse.
  • Recognizing the importance of obtaining individuals' consent for obtaining, recording, using, sharing, storing, and retaining their Personal Data. Regularly reviewing procedures, including audit trails, for obtaining and recording consent.
  • Implementing mechanisms for detecting, reporting, and investigating suspected or actual Personal Data breaches, including security breaches. Understanding the duty to report significant breaches to the relevant supervisory authority.
  • Being aware of the implications of international transfer of Personal Data.

Breach Notification
In the event of a data breach that poses a risk to the rights and freedoms of individuals, the Company will report it to the relevant supervisory authority within 72 hours of becoming aware, possibly in multiple installments. Individuals will be directly informed if the breach is likely to result in a high risk to their rights and freedoms. Should the breach necessitate public notification, the Company will promptly do so.

External Links on Our Website

For your convenience, we may include links to websites operated by organizations other than Skilldots ("Third Party Sites") that we believe may interest you. Personal Data is not disclosed to these Third-Party Sites unless there is a lawful basis to do so. We neither endorse nor are responsible for the privacy practices of these Third-Party Sites. If you choose to click on a link to one of these Third-Party Sites, review the posted Policy on the other websites to understand how the Third-Party website collects and uses your Personal Data.

We assume no responsibility for the content or practices of third-party services on Third-Party Sites. We encourage you to carefully review the terms of services/use of any third-party services or Third-Party Sites you access.

Use of This Website and Our Terms of Service
This website is the property of Skilldots, and its use is governed by our Terms of Use and this Policy, collectively regulating the Platform and the Programs offered by Skilldots. This Policy is an integral part of the Terms by way of reference. By utilizing this website and the provided information, you express your acceptance of these Terms and conditions.

Contact [email protected] for further queries / information

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